Galileo LT, Inc. ("Galileo," "we," "our" or "us") provides AI‑powered document‑processing services accessible through our public website (https://galileolegal.ai) and authenticated web application (app.galileolegal.ai) (collectively, the "Services"), as well as any successor domains.
This Privacy Policy ("Policy") explains how we collect, use, disclose, and protect personal information. By accessing or using the Services, you acknowledge that you have read and understood this Policy. Capitalised terms not defined here have the meanings given in our Terms of Service.
1. Overview
Galileo LT, Inc. ("Galileo," "we," "our" or "us") provides AI‑powered document‑processing services accessible through our public website (https://galileolegal.ai) and authenticated web application (app.galileolegal.ai) (collectively, the "Services"), as well as any successor domains.
This Privacy Policy ("Policy") explains how we collect, use, disclose, and protect personal information.
By accessing or using the Services, you acknowledge that you have read and understood this Policy. Capitalised terms not defined here have the meanings given in our Terms of Service.
2. Scope
This Policy applies to personal information we process about:
- Visitors to our public‑facing website;
- Registered users who create and manage accounts on the web application;
- Third parties whose information appears in documents uploaded to the Services by our customers.
3. Information We Collect
Account & Billing Data
Name, company, job title, email, phone number, billing address, tax/VAT ID, payment details.
Service Data ("Document Data")
Documents you upload via the app, email, API or integrations (e.g., PDFs, images) and the AI‑generated parsed content derived from them.
Usage Data
IP address, browser type, device identifiers, pages visited, time spent, clickstream data, diagnostic log files.
Cookies & Similar Technologies
See § 11 for details.
Children
We do not knowingly collect data from, or market to, children under 18 years of age.
4. Purposes & Legal Basis of Processing
We process personal information to:
- Deliver & maintain the Services and customer accounts;
- Secure the Services, detect fraud, and enforce our Terms;
- Provide support and respond to inquiries;
- Improve & develop new features through aggregated analytics;
- Communicate important service‑related information (transactional emails, security alerts);
- Send marketing communications only with your explicit opt‑in consent (you may opt‑out at any time).
Our legal bases include contractual necessity, legitimate interests in running our business securely, and (where applicable) your consent.
5. Data Retention & Deletion
Account & Billing Data
Primary Retention Period: While the account is active + 6 years for tax & audit purposes
Back-ups: Encrypted backups – 7 days
Deletion/Anonymisation: Secure deletion
Document Data
Primary Retention Period: Data is deleted upon Client request
Back-ups: Encrypted backups – 7 days
Deletion/Anonymisation: Immediate purge upon user request
AI Provider Logs (e.g., OpenAI, Google Gemini)
Primary Retention Period: Up to 55 days
Back-ups: N/A
Deletion/Anonymisation: Automatic purge by provider
Security & Audit Logs
Primary Retention Period: 90 days
Back-ups: Encrypted backups – 7 days
Deletion/Anonymisation: Secure deletion
6. Sub‑Processors & International Transfers
We engage carefully vetted sub‑processors that satisfy SOC 2, ISO/IEC 27001, or equivalent certifications. Current sub‑processors include (but are not limited to):
Microsoft Azure
Service: Hosting, storage, networking
Location: USA / EU
OpenAI, LLC
Service: Large‐language‑model inference (optional feature)
Location: USA
Google Cloud (Gemini API)
Service: Large‑language‑model inference (optional feature)
Location: USA
We use Standard Contractual Clauses (SCCs) or other lawful transfer mechanisms for cross‑border data transfers.
7. Security
Galileo maintains a comprehensive Information Security Program, according to the terms defined in our Terms of Service (https://www.galileolegal.ai/termsofservice).
8. Confidentiality & Data Sharing
We never sell personal information. We disclose information only:
- To authorised sub‑processors under written contract and only as necessary to provide the Services;
- To competent authorities when legally compelled (e.g., court order);
- To a successor entity in the event of a merger, acquisition, or asset transfer (see § 12).
Any marketing‑related disclosures to third parties occur solely with your explicit consent.
9. Data Subject Rights
Subject to applicable laws, you may have rights to:
- Access the personal information we hold about you;
- Correct inaccurate or incomplete information;
- Delete your information ("right to be forgotten");
- Restrict or object to processing;
- Port a copy of your data to another service;
- Withdraw consent at any time.
Submit requests to privacy@galileolegal.ai. We will verify and respond within 15 days.
10. Incident Response & Breach Notification
We maintain a documented Incident Response Plan. If we become aware of a security incident that compromises personal information, we will notify affected customers without undue delay according to the terms defined in our Terms of Service (https://www.galileolegal.ai/termsofservice).
11. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Authenticate users and maintain sessions;
- Remember preferences (e.g., language);
- Analyse usage to improve the Services (e.g.: Google Analytics);
- Deliver optional, consent‑based marketing.
You can manage cookie preferences at any time through your browser settings. Disabling cookies may impair certain functionalities.
12. Business Transfers
If Galileo enters into a merger, acquisition, bankruptcy, or other transaction involving the transfer of some or all of our assets, personal information may be transferred to the acquiring entity subject to this Policy.
13. Changes to This Policy
We may update this Policy periodically to reflect operational, legal, or regulatory changes. Material changes will be notified to registered users by email at least 30 days in advance.
Continued use of the Services after the effective date constitutes acceptance of the updated Policy.
14. Contact Us
If you have questions about this Policy or our privacy practices, please contact us:
Email: support@galileolegal.ai
Legal Address: Galileo LT, Inc., Av. 27 de Febrero No. 54, Suite 414, Santo Domingo, National District, Dominican Republic.
📅 Effective Date: 5 June 2025 | Last Updated: 5 June 2025 | 🏛️ © 2025 Galileo LT, Inc. All rights reserved.