Privacy and Data Protection Framework

Galileo Privacy Policy

Effective Date: 5 June 2025 | Last Updated: 5 June 2025

Important: By accessing or using the Services, you acknowledge that you have read and understood this Policy. Capitalised terms not defined here have the meanings given in our Terms of Service.

1. Overview

2. Scope

3. Information We Collect

Account & Billing Data

Name, company, job title, email, phone number, billing address, tax/VAT ID, payment details.

Service Data ("Document Data")

Documents you upload via the app, email, API or integrations (e.g., PDFs, images) and the AI‑generated parsed content derived from them.

Usage Data

IP address, browser type, device identifiers, pages visited, time spent, clickstream data, diagnostic log files.

Cookies & Similar Technologies

See § 11 for details.

Children

We do not knowingly collect data from, or market to, children under 18 years of age.

4. Purposes & Legal Basis of Processing

5. Data Retention & Deletion

Account & Billing Data

Primary Retention Period: While the account is active + 6 years for tax & audit purposes
Back-ups: Encrypted backups – 7 days
Deletion/Anonymisation: Secure deletion

Document Data

Primary Retention Period: Data is deleted upon Client request
Back-ups: Encrypted backups – 7 days
Deletion/Anonymisation: Immediate purge upon user request

AI Provider Logs (e.g., OpenAI, Google Gemini)

Primary Retention Period: Up to 55 days
Back-ups: N/A
Deletion/Anonymisation: Automatic purge by provider

Security & Audit Logs

Primary Retention Period: 90 days
Back-ups: Encrypted backups – 7 days
Deletion/Anonymisation: Secure deletion

6. Sub‑Processors & International Transfers

Microsoft Azure

Service: Hosting, storage, networking
Location: USA / EU

OpenAI, LLC

Service: Large‐language‑model inference (optional feature)
Location: USA

Google Cloud (Gemini API)

Service: Large‑language‑model inference (optional feature)
Location: USA

7. Security

8. Confidentiality & Data Sharing

9. Data Subject Rights

10. Incident Response & Breach Notification

11. Cookies & Tracking Technologies

12. Business Transfers

13. Changes to This Policy

14. Contact Us

📅 Effective Date: 5 June 2025 | Last Updated: 5 June 2025 | 🏛️ © 2025 Galileo LT, Inc. All rights reserved.